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Product Questions What are the different CertifyMe products are available? At the moment three different CertifyMe products are available:
What document format are used for Q&A's and Study Guide products? Q&As and Study Guides documents are provided in the CertifyMe PDF format. Currently we are in a process of developing a new format called JATT What type of Testing Engines are used by CertifyMe? At the moment we don't have Testing Engine. We have products available in PDF format only Testing Engine Coming Soon.. Can I try the Online Testing Engine for free?? Note: Testing Engine Not available yet. Yes, several demos are available at the Online Testing Engine demo page. Questions and Answers with Explanations What does your Q&A with explanations Contain? Our Q&A with explanations contains simulated exam questions with the most accurate answers. Each answer is thoroughly explained, including the incorrect answers. With our Q&A you should be able to pass the certification exam at your first attempt. More information can be found on our products page. Do all your Q&A include explanations? No, not all Q&A include explanations at this time but our future goal is to provide explanations with every Q&A. So, if you are interested in providing us explanation for any exam please contact us at support@certifyme.com How can I detect if a product has explanations or not before I make the purchase? Every Product page shows whether a exam has explanation or not. The Key here is at the products page check whether it says Q&A with explanations or a Q&A Can I pass an exam with CertifyMe Q&A only? Yes, it is possible. However, we recommend that you use one extra source, such as the CertifyMe StudyGuide, to provide the theoretical background and the practical hands-on experience. The Online Testing Engine is also recommended.(Testing Engine Coming Soon..) What are Study suppose to ensure and what exactly are your Study Guides? All of our StudyGuides are designed to ensure that you have the required knowledge to pass the exams on the first attempt. They consist of detailed explanations of the concepts that are tested in the exam as well as a labs section where you can learn the practical implementation of concepts. More information can be found on our products page. What are the system requirements to use the CertifyMe products? At the moment there are four requirements:
Updates Are your updates free? Free updates are available for 90 days after the purchase. After 90 days the product is considered expired and is removed from the member zone of the user. For the document products you should print the product before it is expired. Are three products that have more than 90 days of free updates? Yes, there are 1 year bundles. If you are interested in bundles then please Contact licences@certifyme.com for more information. Is it possible to extend the update period of expired product? Yes, there is a very good deal if you want to extend your expired product period. Expired products can be repurchased at 50% discount from within your member zone How often are your products updated? Our products are reviewed and updated on a continuous basis. The certification vendors often change the skills being tested in the exams, so we frequently change our study guides to accurately reflect the current exams. How do I know that there has been an update? There are several ways to find out:
How do I receive my updates? For PDF products:
New questions are appended to the older versions. For most updates it enough just to print the new questions at the end of the new version. There has been an update but when I download I still got the old version. What should I do? The old version is probably cached at your computer. You could try to restart Internet Explorer, restart the computer or clear the local web cache. To clear the local web cache open Internet Explorer, choose Tools menu then Internet Options command, and finally click the "Delete files" button. Bundles What types of bundles do CertifyMe Offer? CertifyMe has four different types of bundles:
Where can I find the ordinary bundles? From the Products page find the correct vendor, such as Microsoft, then scroll down to the last products. The bundles are listed last. How do I use the buy 5 and get one for free bundle?
Samples Your products sound interesting, but I'd like to try before I buy. Do you have any demos? Yes we do. On our samples page you will find examples of our Practice exams. There are samples of two exams from all the certificates we cover. Further requests for samples can be provided. Please, e-mail feedback@certifyme.com and state which sample you would like to receive I want a sample of another CertifyMe product. Is this possible? Yes, we can provide samples of all our products. Just mail your sample request to feedback@certifyme.com and you will reveive any sample you want promptly. Quality What is the quality of CertifyMe products? Our goal is the have at least 95% exam coverage and at least 95% accuracy. How is the quality of the CertifyMe product achieved? CertifyMe experts, �ncluding MCSEs, MCDBAs, MCTs, CCNPs, CCIEs, etc. verify the answers and provide explanations. Especially providing explanations increases the accuracy of the answers. We also receive customer feedback on our products. So, we constantly have to review our products. This guarantees a high quality I think I have found an incorrect answer in one of your products/I don�t understand one of questions/One of the questions seems incorrect. What should I do? Feedback on specific questions should be send to feedback@certifyme.com. You should state
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